This responsibility matrix allows you to add employee names and areas of responsibility. You can use a key for: responsible, compliant and inform. 

Effective Form Templates

This form template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:

• Form number and title
• Information-classification
• Version
• Page number / total pages

alphaZ documents - beautifully designed, tried and tested form templates. No junk, jargon or unnecessary fields. Simple and usable form templates developed over 25 years through practical use in the real world.

Further Reading

Further guidance on roles and responsibilities:

• ISO 9001 Clause 5.3 - Organisational Roles, Responsibilities and Authorities
• Integrated Management Systems
• The Process Approach

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How to Download

This file is included in the alphaZ subscription. This form is also included in the ISO 9001 Toolkit and every alphaZ ISO toolkit that covers your management system, so the toolkit route gives you this file plus everything else you need in one download.

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If you'd like hands-on help mapping roles and responsibilities, or your wider management system, our remote support services provide direct expert input from our team, by the day, by project, or on an ongoing basis.

Responsibility Matrix Template

A responsibility matrix for setting out who is responsible for what across the areas and functions of your organisation, using a simple R, C, I key (responsible, compliant, inform). It makes roles and responsibilities clear at a glance, and comes in two layouts so you can arrange it whichever way suits.

ISO 9001 requires roles, responsibilities and authorities to be assigned and communicated (clause 5.3), and a matrix is the clearest way to do it. This form gives you that overview and supports the leadership and organisation requirements of a management system.

Two Versions in One Download

The download includes two layouts of the matrix, supplied as separate Word files rather than a single bundle:

• F-Q32A - areas and functions down the side, people across the top
• F-Q32B - people down the side, areas across the top

Built for ISO 9001 Roles and Responsibilities

The matrix captures what clause 5.3 expects you to make clear:

• The areas, functions or activities that need an owner
• The people responsible, compliant or to be informed
• A simple R, C, I key that is quick to read
• A single overview of who does what

What's Included in this Responsibility Matrix

The form is set out as a single matrix in your choice of layout:

• Header - prepared by, date and the project or area
• Matrix - areas and people cross-referenced with the R, C, I key
• Two layouts - by area (F-Q32A) or by person (F-Q32B)

Who Needs a Responsibility Matrix?

Any organisation that wants roles and responsibilities to be clear - especially as it grows or runs projects - benefits from a matrix. It suits any business, and supports the roles and responsibilities requirements of ISO 9001 and every ISO management system.