A simple product/service list for detailing products and services provided, effective dates, a description and notes. 

Effective Form Templates

This form template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:

• Form number and title
• Information-classification
• Version
• Page number / total pages

alphaZ documents - beautifully designed, tried and tested form templates. No junk, jargon or unnecessary fields. Simple and usable form templates developed over 25 years through practical use in the real world.

Further Reading

Further guidance on products, services and scope:

• ISO 9001 Clause 8.2 - Requirements for Products and Services
• Quality Management Systems
• The Process Approach

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How to Download

This file is included in the alphaZ subscription. This form is also included in the ISO 9001 Toolkit and every alphaZ ISO toolkit that covers quality management, so the toolkit route gives you this file plus everything else you need in one download.

Need Help Implementing?

If you'd like hands-on help defining your products, services and scope, or your wider management system, our remote support services provide direct expert input from our team, by the day, by project, or on an ongoing basis.

Product and Service List Template

A product and service list for recording the products and services your organisation provides - a number or ID, the effective date, a description and any notes. It gives you a single reference to what you offer, which is useful when defining scope, reviewing coverage or briefing new staff.

Knowing what you provide is the starting point for defining the scope of a management system and understanding the requirements for your products and services (clause 8.2). This list gives you that reference in one place.

Built for Defining What You Provide

The list captures what a product and service reference needs:

• A number or ID for each product or service
• The effective date
• A description of the product or service
• Notes where they are useful

What's Included in this Product and Service List

The form is set out as a single reference list:

• Header - reviewed by and date
• List - product or service number/ID, effective date, description and notes for each entry

Who Needs a Product and Service List?

Any organisation that wants a clear reference to what it provides benefits from this list. It suits any business defining or reviewing the scope of its management system, and supports the product and service requirements of ISO 9001.