P-52 Ethics and Code of Conduct Policy
File Reference : P-52 Ethics and Code of Conduct Policy
Date File Updated 05-10-26
Category Policies
Tags: ISO 9001, ISO 37001, ethics policy, code of conduct, quality culture, ethical behaviour

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An ethics and code of conduct policy template setting out four values, what is expected of workers, and how quality culture and ethical behaviour are promoted.

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This policy template is supplied in fully editable MS Word format and can be easily customised and edited. The document uses pre-defined style formatting throughout, with all text in Calibri font for improved readability.
The following document labelling is included in the footer:

  • Policy number and title
  • Information-classification
  • Version
  • Page number / total pages
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This file is included in the alphaZ subscription. This policy is also included in the ISO 37001 Toolkit and every alphaZ ISO toolkit that covers ISO 37001, so the toolkit route gives you this file plus everything else you need in one download.

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Ethics and Code of Conduct Policy Template

An ethics and code of conduct policy template setting out the values and standards of behaviour expected of everyone who works for the organisation and of those it does business with. It applies to employees, temporary and agency staff, contractors and anyone acting on the organisation's behalf.

The policy has Approved By and Date Approved fields and carries a Public information classification, so it can be shared with workers, clients and other interested parties.

What the Ethics and Code of Conduct Policy Covers

  • Our values - honesty, fairness, integrity and respect
  • Quality culture and ethical behaviour - what they mean, promoted by top management through leadership, induction, training and briefings, and reviewed at management review
  • What we expect of workers - accurate records, following procedures, respect, no bribes, declaring gifts, hospitality and conflicts of interest, protecting property and information, proper use of company resources, and speaking up
  • Our people - a safe and healthy workplace, and equal opportunity for every worker
  • Customers, suppliers and others - fair dealing, accurate information, paying suppliers on time, and avoiding organisations with exploitative practices
  • Community and environment - local impacts such as noise and waste, and environmental performance
  • Raising concerns - with a manager or the person responsible for the management system, in confidence and without detriment
  • Awareness and compliance - induction and training, workers confirming they have read the policy, and the consequences of breaches

Quality Culture and Ethical Behaviour

ISO 9001:2026 asks top management to promote a quality culture and ethical behaviour. The policy sets out what the organisation means by each and how they are promoted and reviewed, so it can be used as the written statement behind that commitment.

Using the Policy

Add your company name and logo, check each commitment matches what your organisation does and edit any that do not, then approve and date the policy and share it with workers and anyone else who needs to see it.

Who Needs an Ethics and Code of Conduct Policy?

Organisations working to ISO 9001:2026 or ISO 37001, and organisations whose customers or tender questionnaires ask for an ethics policy or code of conduct.

Included in the ISO 37001 Toolkit

This policy is part of the ISO 37001 Toolkit and every alphaZ ISO toolkit that covers ISO 37001.

Document Control

The footer carries the policy number and title, information classification, version and page numbers, and the approval fields record who approved the policy and when, so it can be controlled with the rest of your management system documents and listed on a document register such as the F-IMS20 Document Register.

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